Fill slots in minutes
Stop playing phone tag. Patients get a secure link and can request the slot from their phone.
Built for healthcare compliance
Compliant waitlist for healthcare clinics
Standby Health notifies waitlisted patients by text or email the moment a slot opens up — HIPAA and Canadian privacy law aligned, with no EMR integration required.
Built for privacy-conscious clinics in the US and Canada
- HIPAA-aligned
- Canadian privacy law aligned
- No PHI in messages
How it works
Three steps from cancellation to confirmed patient.
- 1
Add patients to your waitlist
Front-desk staff enter name, contact info, and date of birth. No patient app or account required.
- 2
Create an opening
When a slot cancels, enter the date and time. Standby Health notifies eligible patients in order.
- 3
Confirm the first request
The first patient to request gets your attention. Confirm once and copy their details into your calendar.
The waitlist that keeps moving
Every patient holds a position on the list. As openings appear, the next eligible patient is notified automatically — no one has to be re-sorted or called manually.
If a patient doesn't claim the slot, or another patient already has, the list keeps moving on its own and everyone stays informed of where they stand.
Position #1
Notified — awaiting response
Position #2
Next in line if #1 doesn't respond
Position #3
On the list, waiting for the next opening
Built for busy front desks
Standalone utility that fits how clinics already work.
No EMR integration
Works alongside your existing calendar. Staff manually enter openings and copy confirmed patients over.
Compliant by design
Notifications are generic with a secure link only — no appointment or health details in the message body.
First-come, first-served
Strict ordering and race-condition protection so only one patient can request a given slot.
Healthcare compliance, built in
Standby Health is designed for clinics in the United States and Canada — with HIPAA and Canadian privacy requirements at the center, not bolted on afterward.
Encryption
Data encrypted in transit and at rest
Audit trails
Every staff action and patient event logged
Data residency
US and Canadian clinic data stays in-region
Keep your schedule moving
Join the early access list and we'll let you know as soon as Standby Health is ready for your clinic.
Join early accessFrequently asked questions
Everything you need to know before joining the waitlist.
Is Standby Health HIPAA compliant?
Yes. Standby Health is built with HIPAA in the US and the equivalent Canadian privacy legislation (like PHIPA and PIPEDA) in mind — encryption in transit and at rest, audit trails on every action, and no protected health information in patient notifications.
Do patients need to download an app?
No. Patients receive a secure, one-time link and can request an open slot directly from their phone — no account, password, or app download required.
Do you send text messages, emails, or both?
Both. Clinics can notify waitlisted patients by text message or email — the workflow is the same either way, and no health details are ever included in the message itself.
Will this integrate with my EMR or practice management software?
Not today, by design. Standby Health runs alongside your existing calendar with zero setup — front-desk staff manually copy the confirmed patient's details into your system.
Can I sign up or see a live demo?
Provider onboarding and live demos are coming soon. Join the waitlist and we'll reach out as soon as early access opens up.
Where is Standby Health available?
We're building for healthcare clinics across the United States and Canada.